{"id":245,"date":"2017-10-02T02:45:37","date_gmt":"2017-10-02T02:45:37","guid":{"rendered":"https:\/\/smccoop.ph\/\/?page_id=245"},"modified":"2018-01-11T03:41:56","modified_gmt":"2018-01-11T03:41:56","slug":"business-process-transformation-services","status":"publish","type":"page","link":"https:\/\/smccoop.ph\/index.php\/our-services\/business-process-transformation-services\/","title":{"rendered":"Business Process Transformation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1513825150050{margin-right: 0px !important;margin-bottom: 35px !important;margin-left: 0px !important;background-image: url(https:\/\/smccoop.ph\/wp-content\/uploads\/\/2017\/09\/hipster-manager-with-smart-phone-london-city-hall-PBBAF8T.jpg?id=96) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_widget_sidebar sidebar_id=&#8221;sidebar-5a324993f3381&#8243; el_class=&#8221;main-sidebar&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Explore our Business Process Transformation services.&#8221; font_container=&#8221;tag:h2|font_size:34px|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<a class=\"button no-bg\" href=\"#\">Read the Report<\/a>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Breaking down complex business processes and redesigning them to bring more value than ever before.&#8221; font_container=&#8221;tag:div|font_size:24px|text_align:left|color:%23d6002a|line_height:1.325&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]We believe processes can cause significant transformations in companies and institutions. Issues such as cost reduction, time savings and customer experience become sources of these transformations, leading to a raise in the value of the business and its customers, focusing on increased efficiency and more profitable operations[\/vc_column_text][vc_empty_space height=&#8221;35px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<ul class=\"iconlist iconlist iconlist-icon-medium \"><li ><div class=\"iconlist-item-icon\"><i class=\"sl-check\"><\/i><span class=\"shapes\"><\/span><\/div><div class=\"iconlist-item-content\">\n<h4>Phase 1: Analyze \u2018as is\u2019 process<\/h4>\n<p>We study existing processes and identify critical factors to be retained in the business flow. Our experts highlight deficiencies and operational shortcomings.<br \/>\nWe also identify process risks and build safeguards against them.<\/div><\/li><li ><div class=\"iconlist-item-icon\"><i class=\"sl-check\"><\/i><span class=\"shapes\"><\/span><\/div><div class=\"iconlist-item-content\">\n<h4>Phase 2: Design \u2018to be\u2019 process<\/h4>\n<p>We formulate a \u2018to be\u2019 process, eliminating operational inefficiencies and planning for risk mitigation. Next, we re-design the organizational structure, defining and mapping the skills matrix. The feasibility of implementing the new process is discussed with stakeholders.<\/div><\/li><li ><div class=\"iconlist-item-icon\"><i class=\"sl-check\"><\/i><span class=\"shapes\"><\/span><\/div><div class=\"iconlist-item-content\">\n<h4>Phase 3: Implement and improve<\/h4>\n<p>Detailed migration and implementation plans enable a smooth transition to the new phase. Appropriate education and training modules help your people own the change, while our team catalyses the processes and functions as your implementation partner.<\/div><\/li><\/ul>[vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; border_width=&#8221;5&#8243; accent_color=&#8221;rgba(2,6,32,0.1)&#8221;][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;Results you can measure.&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"counter  \"> <div class=\"counter-detail\">\n\t\t<h3 class=\"counter-content\">\n\t\t\t<span class=\"counter-prefix\">$<\/span><span class=\"counter-value\" data-from=\"0\" data-to=\"40\" data-speed=\"1000\">0<\/span><span class=\"counter-suffix\">m<\/span>\n\t\t<\/h3>\n\t<div class=\"counter-title\">Cost savings from a complete customer experience redesign for a global retailer<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"counter  \"> <div class=\"counter-detail\">\n\t\t<h3 class=\"counter-content\">\n\t\t\t<span class=\"counter-prefix\"><\/span><span class=\"counter-value\" data-from=\"0\" data-to=\"27\" data-speed=\"1000\">0<\/span><span class=\"counter-suffix\">%<\/span>\n\t\t<\/h3>\n\t<div class=\"counter-title\">Reduction in year-over-year contact minutes for a consumer manufacturer<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"counter  \"> <div class=\"counter-detail\">\n\t\t<h3 class=\"counter-content\">\n\t\t\t<span class=\"counter-prefix\"><\/span><span class=\"counter-value\" data-from=\"0\" data-to=\"15\" data-speed=\"1000\">0<\/span><span class=\"counter-suffix\">%<\/span>\n\t\t<\/h3>\n\t<div class=\"counter-title\">Improvement in customer satisfaction ratings for a large provider<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1513769862845{padding-top: 60px !important;padding-bottom: 146px !important;background: #dd3333 url(https:\/\/smccoop.ph\/wp-content\/uploads\/\/2017\/09\/bg-services.svg?id=78) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;RESOURCE CENTER&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tabs alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221; css=&#8221;.vc_custom_1513762897648{margin-top: -86px !important;}&#8221;][vc_tta_section i_icon_fontawesome=&#8221;fa fa-file-text&#8221; add_icon=&#8221;true&#8221; title=&#8221;Case Studies&#8221; tab_id=&#8221;1513762554519-8f471fbd-d032&#8243;]\t<!-- BEGIN: .projects -->\n\t<div class=\"projects projects-shortcode projects-grid-alt  \">\n\t\t<div class=\"projects-wrap\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"projects-items\" data-grid=\"{&quot;itemSelector&quot;:&quot;.project&quot;}\" data-columns=\"2\">\n\n\t\t\t\t\t\t\t\t\t<!-- Project -->\n\t\t\t\t\t<div class=\"project post-323 nproject type-nproject status-publish has-post-thumbnail hentry nproject-category-members nproject-tag-manufacturing\">\n\t\t\t\t\t\t<div class=\"project-inner\">\n\t\t\t\t\t\t\t<figure class=\"project-thumbnail\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"project-readmore\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/nproject\/mobility-for-a-global-energy-giant\/\"><span><\/span><\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"featured-image\" href=\"https:\/\/smccoop.ph\/index.php\/nproject\/mobility-for-a-global-energy-giant\/\">\n\t\t\t\t\t\t\t\t\t<span>Empowering Our Members: Strengthening People for a Better Future<\/span>\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/smccoop.ph\/wp-content\/uploads\/2017\/10\/GC-pic-800x450.png\" width=\"800\" height=\"450\" alt=\"GC pic\" title=\"GC pic\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t\t\t<div class=\"project-info\">\n\t\t\t\t\t\t\t\t<div class=\"project-info-inner\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"project-title\" itemprop=\"name headline\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/nproject\/mobility-for-a-global-energy-giant\/\">\n\t\t\t\t\t\t\t\t\t\t\tEmpowering Our Members: Strengthening People for a Better Future\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"project-summary\">\n\t\t\t\t\t\t\t\t\t\t\t<p>[vc_row][vc_column][vc_column_text]At the heart of our cooperative is a strong commitment to people empowerment, ensu\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"project-meta\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/nproject-category\/members\/\" rel=\"tag\">People Empowerment<\/a>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!-- \/Project -->\n\n\t\t\t\t\t\t\t\t\t<!-- Project -->\n\t\t\t\t\t<div class=\"project post-319 nproject type-nproject status-publish has-post-thumbnail hentry nproject-category-members nproject-tag-government nproject-tag-solutions\">\n\t\t\t\t\t\t<div class=\"project-inner\">\n\t\t\t\t\t\t\t<figure class=\"project-thumbnail\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"project-readmore\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/nproject\/a-homeland-security-agency\/\"><span><\/span><\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"featured-image\" href=\"https:\/\/smccoop.ph\/index.php\/nproject\/a-homeland-security-agency\/\">\n\t\t\t\t\t\t\t\t\t<span>Building for the Future: Our Cooperative\u2019s New Office in Progress<\/span>\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/smccoop.ph\/wp-content\/uploads\/2017\/10\/SMC-CEMPC-Office-800x450.png\" width=\"800\" height=\"450\" alt=\"SMC CEMPC Office\" title=\"SMC CEMPC Office\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t\t\t<div class=\"project-info\">\n\t\t\t\t\t\t\t\t<div class=\"project-info-inner\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"project-title\" itemprop=\"name headline\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/nproject\/a-homeland-security-agency\/\">\n\t\t\t\t\t\t\t\t\t\t\tBuilding for the Future: Our Cooperative\u2019s New Office in Progress\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"project-summary\">\n\t\t\t\t\t\t\t\t\t\t\t<p>[vc_row][vc_column][vc_column_text]Our cooperative is excited to announce the ongoing construction of our new office \t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"project-meta\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/nproject-category\/members\/\" rel=\"tag\">People Empowerment<\/a>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!-- \/Project -->\n\n\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<!-- END: .projects -->\n[\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-newspaper-o&#8221; add_icon=&#8221;true&#8221; title=&#8221;White Papers&#8221; tab_id=&#8221;1513654280725-7f0034f5-a6da&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]\n\t<div class=\"blog-shortcode  has-post-content post-thumbnail-cover\">\n\t\t\n\t\t<div class=\"blog-entries\">\n\t\t\t\t\t\t\t<div class=\"entries-wrapper content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"post post-2441 type-post status-publish format-standard has-post-thumbnail hentry category-social-responsibilities tag-building tag-construction tag-design\">\n\t\t\t\t\t<div class=\"post-inner\">\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"post-image\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"post-title\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/2025\/04\/04\/construction-completes-on-birminghams-tallest-new-build-residential-building-revised\/\">SMC CEMPC Supporting Bamboo Month Celebration in Mandaue City<\/a>\n\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t<span class=\"post-categories\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/category\/social-responsibilities\/\" rel=\"category tag\">Social Responsibilities<\/a>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<a class=\"featured-image\" href=\"https:\/\/smccoop.ph\/index.php\/2025\/04\/04\/construction-completes-on-birminghams-tallest-new-build-residential-building-revised\/\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"\" src=\"https:\/\/smccoop.ph\/wp-content\/uploads\/2025\/04\/Supporting-the-Bamboo-Month-Celebration-in-Mandaue-600x500.png\" width=\"600\" height=\"500\" alt=\"Supporting the Bamboo Month Celebration in Mandaue\" title=\"Supporting the Bamboo Month Celebration in Mandaue\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"post-content\">\n\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\tThis week marked the topping out of one of the tallest resid...\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"post post-666 type-post status-publish format-standard has-post-thumbnail hentry category-social-responsibilities tag-healthcare tag-life tag-sciences\">\n\t\t\t\t\t<div class=\"post-inner\">\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"post-image\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"post-title\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/2017\/11\/07\/weighing-cybersecurity-risk-factors-in-life-healthcare\/\">SMC CEMPC Initiated Balik Eskwela Outreach Donation 2024<\/a>\n\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t<span class=\"post-categories\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smccoop.ph\/index.php\/category\/social-responsibilities\/\" rel=\"category tag\">Social Responsibilities<\/a>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<a class=\"featured-image\" href=\"https:\/\/smccoop.ph\/index.php\/2017\/11\/07\/weighing-cybersecurity-risk-factors-in-life-healthcare\/\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"\" src=\"https:\/\/smccoop.ph\/wp-content\/uploads\/2025\/04\/Balik-Skwela-2024-600x500.png\" width=\"600\" height=\"500\" alt=\"Balik Skwela 2024\" title=\"Balik Skwela 2024\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"post-content\">\n\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\tWe don\u2019t have to go very far back in time for a good example...\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]\n\t<div class=\"blog-shortcode  has-post-content post-date-cover\">\n\t\t\n\t\t<div class=\"blog-entries\">\n\t\t\t\t\t\t\t<div class=\"entries-wrapper content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"post post-181 type-post status-publish format-standard has-post-thumbnail hentry category-social-responsibilities tag-analytics tag-customer tag-industry tag-retail\">\n\t\t\t\t\t<div class=\"post-inner\">\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"post-image\">\n\t\t\t\t\t\t\t\t\t<a class=\"featured-image\" href=\"https:\/\/smccoop.ph\/index.php\/2017\/09\/29\/how-to-leverage-customer-analytics-in-the-retail-industry\/\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"post-title\">\n\t\t\t\t\t\t\t\t\t\t\tSMC CEMPC provides feeding Hope: Assistance for the House for the Aged\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"post-date\">\n\t\t\t\t\t\t\t\t\t\t\t<span>September 29, 2017<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"post-content\">\n\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\tAs the retail industry turns increasingly digital, customers are now more well-informed and connected than ever before. To take on this challenge, and...\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"post post-174 type-post status-publish format-standard has-post-thumbnail hentry category-news category-social-responsibilities tag-retail tag-world\">\n\t\t\t\t\t<div class=\"post-inner\">\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"post-image\">\n\t\t\t\t\t\t\t\t\t<a class=\"featured-image\" href=\"https:\/\/smccoop.ph\/index.php\/2017\/09\/29\/how-big-box-retailers-can-create-a-world-class-experience-in-retail\/\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"post-title\">\n\t\t\t\t\t\t\t\t\t\t\tAssisted Mandaue Cooperative Development Council (MCDC):\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"post-date\">\n\t\t\t\t\t\t\t\t\t\t\t<span>September 29, 2017<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"post-content\">\n\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\tNot many businesses understand the adage that \u201cgood news travels fast and bad news travels faster.\u201d In today\u2019s digital and mobile era, any experience ...\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-quote-left&#8221; add_icon=&#8221;true&#8221; title=&#8221;Testimonials&#8221; tab_id=&#8221;1513671678283-8f1a443c-6d41&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;]\n\t<div class=\"testimonial   has-image\">\n\t\t\n\t\t<div class=\"testimonial-content\">\n\t\t\t<blockquote>\n\t\t\t\t<p>I like working at GLB because I get to sell the best software in the industry and I work with best \/ brightest \/ most fun team of people I\u2019ve ever worked with.<\/p>\n\t\t\t<\/blockquote>\n\t\t<\/div>\n\n\t\t<div class=\"testimonial-meta\">\n\t\t\t\n\t\t<div class=\"testimonial-image\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/smccoop.ph\/wp-content\/uploads\/2017\/10\/tt2.jpg\" alt=\"Adam Epstein\" \/>\n\t\t<\/div>\n\t\t\t\t<h3 class=\"author-name\">Adam Epstein<\/h3>\n\t\t\t<div class=\"author-info\"><span class=\"subtitle\">CEO \/ Director<\/span> <span class=\"divider\">-<\/span> <span class=\"company\">American National University<\/span><\/div>\n\t\t<\/div>\n\n\t<\/div>\n[vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\n\t<div class=\"testimonial   vc_custom_1513672193191 has-image\">\n\t\t\n\t\t<div class=\"testimonial-content\">\n\t\t\t<blockquote>\n\t\t\t\t<p>We selected GLB because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence.<\/p>\n\t\t\t<\/blockquote>\n\t\t<\/div>\n\n\t\t<div class=\"testimonial-meta\">\n\t\t\t\n\t\t<div class=\"testimonial-image\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/smccoop.ph\/wp-content\/uploads\/2017\/10\/tt4.jpg\" alt=\"Mrs. Sherena\" \/>\n\t\t<\/div>\n\t\t\t\t<h3 class=\"author-name\">Mrs. Sherena<\/h3>\n\t\t\t<div class=\"author-info\"><span class=\"company\">Corporate communications Executive<\/span><\/div>\n\t\t<\/div>\n\n\t<\/div>\n[vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\n\t<div class=\"testimonial   vc_custom_1515642112996 has-image\">\n\t\t\n\t\t<div class=\"testimonial-content\">\n\t\t\t<blockquote>\n\t\t\t\t<p>We has been working with GLB for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver.<\/p>\n\t\t\t<\/blockquote>\n\t\t<\/div>\n\n\t\t<div class=\"testimonial-meta\">\n\t\t\t\n\t\t<div class=\"testimonial-image\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/smccoop.ph\/wp-content\/uploads\/2017\/10\/tt3.jpg\" alt=\"Mike Guardalabene\" \/>\n\t\t<\/div>\n\t\t\t\t<h3 class=\"author-name\">Mike Guardalabene<\/h3>\n\t\t\t<div class=\"author-info\"><span class=\"subtitle\">Group CEO<\/span> <span class=\"divider\">-<\/span> <span class=\"company\">Celebi Aviation Holding<\/span><\/div>\n\t\t<\/div>\n\n\t<\/div>\n[vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-star&#8221; add_icon=&#8221;true&#8221; title=&#8221;Our Approach&#8221; tab_id=&#8221;1513671610263-7c266ca2-8422&#8243;][vc_row_inner][vc_column_inner]<ul class=\"iconlist iconlist iconlist-icon-medium \"><li ><div class=\"iconlist-item-icon\"><i class=\"entypo-icon entypo-icon-brush\"><\/i><span class=\"shapes\"><\/span><\/div><div class=\"iconlist-item-content\">\n<h4>1. Iterate Design<\/h4>\n<p>We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.<\/div><\/li><li ><div class=\"iconlist-item-icon\"><i class=\"entypo-icon entypo-icon-code\"><\/i><span class=\"shapes\"><\/span><\/div><div class=\"iconlist-item-content\">\n<h4>2. Validate Develop<\/h4>\n<p>This is where we bring the design vision to life\u2014uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.<\/div><\/li><li ><div class=\"iconlist-item-icon\"><i class=\"entypo-icon entypo-icon-upload-cloud\"><\/i><span class=\"shapes\"><\/span><\/div><div class=\"iconlist-item-content\">\n<h4>3. Optimize Deliver<\/h4>\n<p>Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients\u2019 needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients\u2014and ourselves.<\/div><\/li><\/ul>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1513825150050{margin-right: 0px !important;margin-bottom: 35px !important;margin-left: 0px !important;background-image: url(https:\/\/smccoop.ph\/wp-content\/uploads\/\/2017\/09\/hipster-manager-with-smart-phone-london-city-hall-PBBAF8T.jpg?id=96) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_widget_sidebar sidebar_id=&#8221;sidebar-5a324993f3381&#8243; el_class=&#8221;main-sidebar&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Explore our Business Process Transformation services.&#8221; font_container=&#8221;tag:h2|font_size:34px|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]Read the Report[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Breaking down complex business processes and redesigning them to bring more value than ever before.&#8221; font_container=&#8221;tag:div|font_size:24px|text_align:left|color:%23d6002a|line_height:1.325&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]We believe [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-245","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/pages\/245","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/comments?post=245"}],"version-history":[{"count":0,"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/pages\/245\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/pages\/10"}],"wp:attachment":[{"href":"https:\/\/smccoop.ph\/index.php\/wp-json\/wp\/v2\/media?parent=245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}