Mortuary Assistance Program: A Lifeline of Compassion of SMC CEMPC

          One of the most meaningful ways. SMC CEPMPC support its members is by being present during their most difficult moments. The Mortuary Assistance Program is a vital social service initiative offered by our members to provide financial and logistical support to the family of a deceased member. This program not only reflects the cooperative’s spirit of unity and mutual aid but also strengthens the sense of community and security among members.

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What is Mortuary Assistance?

Mortuary assistance is a benefit provided by the SMC CEMPC to the family or legal beneficiaries of a deceased member. It may come in the form of cash assistance, funeral service support, or logistical help.This initiative helps ease the financial burden brought about by funeral and burial expenses.

  • Objectives of the Program
    To provide immediate financial support to the family of the deceased member.
    To express solidarity and compassion in times of grief and loss.
    To uphold the cooperative values of mutual help, care, and community.
    To enhance member trust and loyalty, knowing that they and their families are protected even in death.
  • Common Features of a Mortuary Assistance Program

    Eligibility Criteria

    The member must be in good standing (e.g., active membership, no unpaid obligations).
    Must have been a member for a minimum period (e.g., one year).
    Submission of required documents such as a death certificate and valid ID.

    Benefit Coverage

    Cash assistance (e.g., ₱10,000–₱50,000 depending on policy).
    Coordination with funeral homes or discount arrangements.
    Optional memorial services or cooperative-led tributes.

    Funding Source

    Cooperative’s Social Fund or Welfare Fund.
    Optional member contributions (e.g., a small monthly fee).
    Deductions from the cooperative’s annual surplus.

    Application Process

    Filing a request within a specific period after the member’s death.Submission of documentary requirements.Approval by the board or a designated committee.

Results you can measure.

$0m

Cost savings from a complete customer experience redesign for a global retailer

0%

Reduction in year-over-year contact minutes for a consumer manufacturer

0%

Improvement in customer satisfaction ratings for a large provider

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